Privacy Policy — How oktk4 collects and protects your data

Oktk4 ("Platform", "we") is fully committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information. By using our services, you are considered to have accepted this Privacy Policy. We strongly encourage you to read it carefully before using our services.

1 What information we collect

When you create an account and use our services on oktk4, we collect the following types of information:

We only collect information that is genuinely necessary to operate our services. No unnecessary personal data is requested.

2 Purpose of data use

Oktk4 uses the information it collects for the following purposes:

• For account creation, verification, and management.
• For processing deposits, withdrawals, and other financial transactions.
• To prevent fraud, money laundering, and other unlawful activities.
• To provide customer support and resolve issues.
• To keep you informed about relevant promotions and offers.
• To improve platform services and develop new features.
• To comply with legal obligations.

Your information is never used beyond the purposes stated above. If we ever need to use it for a new purpose, this Privacy Policy will be updated and you will be notified.

3 Cookie Policy

Oktk4 uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored in your browser.

• Essential cookies: To run the core functionality of the site. Disabling these may cause the site to not work properly.
• Performance cookies: To understand which sections of the site are used most.
• Functionality cookies: To remember your preferences and settings.
• Session Cookie: To maintain your login session. Automatically cleared when the browser is closed.

You can delete or disable cookies at any time through your browser settings. Please note that doing so may limit some features of the site.

4 Data sharing & third parties

Oktk4 never sells your personal information. However, data may be shared in the following limited circumstances:

• Payment processors: To process transactions with mobile banking services such as Mobile Banking, Nagad, Rocket, and others.
• KYC verification services: With regulator-approved services for identity verification.
• Law enforcement agencies: When required by a court order or legal obligation.
• Technology partners: For server hosting and cybersecurity, all of whom operate under strict confidentiality agreements.

When sharing your data with third parties, we ensure they uphold the same security standards. No third party may use your information for their own marketing purposes.

5 Data retention period

We retain your data only for as long as necessary. Retention periods vary by data type:

• Account information: for the duration the account is active, plus 5 years after closure.
• Financial transaction records: up to 7 years as required by law.
• KYC documents: 5 years after account closure.
• Gaming logs: 3 years.
• Customer support communications: 2 years.

Once the retention period expires, your data is securely deleted or anonymized. Certain data may be retained longer due to legal obligations.

6 Your rights

Under this Privacy Policy, you have the following rights:

• Right of access: You may request to see what information we hold about you.
• Right to rectification: You may submit a request to correct inaccurate or outdated information.
• Right to erasure: You may request deletion of your data under certain conditions.
• Right to restrict processing: You may request that the use of your data be restricted under certain circumstances.
• Right to data portability: You may request a copy of your data in a readable format.
• Right to object: You may object to the use of your data for marketing purposes.

To exercise any of the rights above, contact our support team. We will respond to your request within 30 business days.

7 Protection of minors

Oktk4's services are strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18.

• Age verification is mandatory at the time of registration.
• Any account identified as belonging to a minor will be closed immediately.
• If data belonging to a minor has been collected, it will be deleted upon a guardian's request.
• We recommend using parental control software to protect all members of your household.

8 Security measures

Oktk4 uses industry-leading technology to protect your data:

• 256-Bit TLS/SSL Encryption — applied to all data transfers.
• AES-256 encryption — for data stored on our servers.
• Two-factor authentication (2FA) — required for account login.
• Real-time fraud detection system.
• Regular data backup and recovery planning.
• Restricted access controls — only authorized personnel have access to personal data.

Please keep in mind — no one can guarantee 100% security on the internet. You also need to stay vigilant. Never share your password or OTP with anyone.

9 Third-party links

The oktk4 platform may occasionally reference third-party services, such as payment gateways or game provider portals. In these cases:

• When you visit a third-party site, that site's own privacy policy will apply.
• Oktk4 is not responsible for data collected or used by third parties.
• We recommend reading the privacy policy of any external service before using it.

Our payment partners comply with international security standards, and we have data sharing agreements in place with all of them.

10 Policy changes

Oktk4 reserves the right to update this Privacy Policy, in part or in full, at any time. When changes are made, we will:

• We will update the "Last Updated" date at the top of the page.
• For significant changes, a notification will be sent to your registered mobile number.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• If you object to the changes, you will have the option to close your account and withdraw your balance.

11 Contact

If you have any questions, feedback, or complaints about this Privacy Policy, please get in touch with us:

Our dedicated privacy team is committed to resolving your requests and concerns as quickly as possible.